- Personal responsibility
- Safety culture
- Risk-taking and rule-breaking l Proactivity/reactivity
Managers, Supervisors and Drivers in Bus Companies.
A little girl is killed at a pedestrian crossing. We meet Trevor – a bus driver in shock, struggling to cope with what he believes to be his personal responsibility for this horrible accident. But as he starts to make sense of what happened, he turns to his friend Mal to help him uncover other factors that could have contributed to the girl’s death. And through Mal’s perseverance we learn how the culture of their depot ensured that the seeds of this accident were sown well before that moment at the zebra crossing. A culture of pressure, blame and “it can’t happen here”.